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Privacy Policy

Last Updated: 10 March 2026

This Privacy Policy explains how Emoto Studio collects, uses and protects personal information when you visit www.louisemoto.com, enquire about services, or otherwise contact us.

Emoto Studio handles personal information in line with the UK GDPR and the Data Protection Act 2018.

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1) Data Controller

Business name: Emoto Studio
Contact email: louis@emoto.studio
Based in: Haggerston, London

Emoto Studio is the data controller of personal information collected via this Site.

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2) Website Platform

The Site is built and hosted on Wix. Form submissions sent through the Site are stored within Wix tools.

Wix stores and processes information using data centres including the USA and Ireland.

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3) Personal Information

Emoto Studio may collect the following (depending on what you share):

Identity & contact:
name, email, phone number

Enquiry details:
wedding date, venue/location, timing, preferences, budget (if shared)

Client administration (if you book):
contract details, invoice details, payment status, delivery details

Technical information:
device/browser info, pages viewed, approximate location, and similar analytics data

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4) How Information Is Collected

Personal information is collected when you:

  • submit an enquiry via a Wix form

  • email, message, call, or otherwise contact the Studio

  • proceed with a booking or contract

  • browse the Site

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5) How Personal Information Is Used

Personal information is used to:

  • reply to enquiries and communicate with you

  • provide quotes, contracts, invoices, and deliver services

  • plan coverage and final delivery

  • maintain business records (e.g. accounting/tax)

  • keep the Site running and improve i

Personal information is not sold.

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6) Lawful Bases (UK GDPR)

Emoto Studio relies on one or more of the following:

Contract
(to deliver services you book)

Legitimate interests
(to respond to enquiries and operate the business)

Legal obligation
(record-keeping and tax requirements)

Consent
(for non-essential cookies and optional marketing where used)

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7) Cookies

Wix uses cookies for important reasons such as security, performance, and user experience.

If you use Wix’s cookie consent banner, visitors can accept or decline non-essential cookies. Wix provides cookie banner options via the site dashboard.

Cookies can also be controlled through browser settings. Blocking some cookies may affect how the Site works.

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8) Who Information Is Shared With

Limited personal information may be shared with trusted service providers where necessary to operate the Site and deliver services, such as:

  • Wix (website hosting, forms, site tools)

  • email and communication providers

  • invoicing or accounting providers

  • cloud storage or backup services (for client project delivery and storage)

All providers are used for business purposes only, and appropriate safeguards are used where possible.

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9) How Long Information Is Kept

Information is kept only as long as necessary:

Enquiries (not booked):
typically up to 12 months

Client records:
typically 3 years for accounting and tax purposes

Project files:
in line with the contract and delivery timeline, and longer only if archival storage is requested

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10) Security

Reasonable steps are taken to protect personal information (secure accounts, limited access, and reputable platforms).

However, no internet transmission is guaranteed to be 100% secure.

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11) Your Rights

Depending on circumstances, you may have the right to:

  • access your data

  • correct inaccurate data

  • request deletion (where applicable)

  • restrict or object to certain processing

  • request data portability

  • withdraw consent (where consent is the lawful basis)

To exercise your rights, contact:
louis@emoto.studio

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12) Complaints

If you have concerns, please contact Emoto Studio first.

You also have the right to complain to the UK regulator:
Information Commissioner’s Office (ICO)

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13) Children

This Site is not intended for children, and personal data is not knowingly collected from children under 13.

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14) Updates To This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.

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